Polyclinic Saint Robert offers a comprehensive range of medical services including primary care, specialty care (such as cardiology, orthopedics, and dermatology), diagnostic services (including laboratory tests and imaging), preventive care, vaccinations, and more. Our goal is to address all aspects of our patients’ health and wellness needs under one roof.
Scheduling an appointment at Polyclinic Saint Robert is easy. You can book an appointment online through our website’s appointment booking portal or by calling our clinic directly during operating hours. Our friendly staff will assist you in finding a convenient appointment slot that fits your schedule.
Yes, we accept a wide range of health insurance plans. We work with many major insurance carriers as well as smaller, specialized providers. Our goal is to make quality healthcare accessible to all patients, and we strive to work seamlessly with your insurance plan to maximize your benefits and minimize out-of-pocket expenses.
Yes, you can request to see a specific doctor at Polyclinic Saint Robert. We have a team of experienced physicians and specialists, and you have the option to choose the healthcare provider you prefer. You can view our team members’ profiles on our website to learn more about their specialties and backgrounds.
Know, however, that physical therapists can treat many other problems besides the ones listed. Be sure to speak with your doctor if you feel you may benefit from this treatment. When an injury or illness occurs that limits your ability to move about safely or normally, a referral to a physical therapist may be made.
When coming for your appointment at Polyclinic Saint Robert, please bring your photo ID, insurance card, any relevant medical records or test results, and a list of current medications you are taking. It’s also helpful to arrive a few minutes early to complete any necessary paperwork.
Yes, we offer telemedicine appointments for certain medical services. Telemedicine allows you to consult with a healthcare provider remotely via video conference, making it convenient for follow-up visits, minor health concerns, and medical advice. Please contact our clinic to inquire about telemedicine availability for your specific needs.
To request a prescription refill from Polyclinic Saint Robert, you can call our clinic during operating hours or use our online patient portal if available. Please provide your name, the name of the medication needing a refill, and the pharmacy where you would like it to be sent. Our staff will process your request promptly.
Yes, we strive to accommodate urgent medical issues by offering same-day appointments whenever possible. If you have a pressing health concern or require immediate medical attention, please call our clinic as early in the day as possible to check for availability and schedule a same-day appointment.
At Polyclinic Saint Robert, we prioritize the health and safety of our patients, staff, and community. We have implemented rigorous safety protocols in accordance with CDC guidelines to mitigate the spread of COVID-19. These measures include mandatory mask-wearing, enhanced cleaning and disinfection procedures, social distancing protocols, and screening protocols for patients and staff.
If you have any further questions or need assistance, please don’t hesitate to contact Polyclinic Saint Robert. You can reach us by phone during operating hours at + (250) 788 300 323 or send us an email at info@polyclinicstrobert.com. Our friendly staff is here to assist you with any inquiries you may have.
Yes, at Polyclinic Saint Robert, we believe in the importance of preventive care and wellness promotion. We offer various wellness programs and services aimed at helping patients maintain optimal health and prevent illness. These may include health screenings, vaccination programs, weight management programs, smoking cessation support, and chronic disease management programs.
At Polyclinic Saint Robert, we strive to accommodate patients from diverse linguistic backgrounds. Our staff is proficient in multiple languages, including Kinyarwanda as first Native and national Language we also use English, French, Swahili and others. If you require assistance in a specific language, please let us know when scheduling your appointment, and we will do our best to provide interpretation services or find a staff member who speaks your preferred language.
Yes, Polyclinic Saint Robert offers a secure online patient portal where you can access your medical records, lab results, appointment history, and more. The patient portal provides convenient access to your health information anytime, anywhere, allowing you to stay informed and engaged in your healthcare journey. If you haven’t already registered for the patient portal, please ask our staff for assistance during your next visit.